.esi-support__history-list article{grid-template-columns:minmax(0,1fr) auto auto;align-items:center}.esi-support__open-ticket{grid-column:1/-1;display:inline-flex;justify-content:center;padding:12px 16px;border:1px solid rgba(56,182,255,.35);border-radius:10px;color:#38b6ff!important;font-weight:850;text-decoration:none!important}.esi-support__open-ticket:hover{background:#38b6ff;color:#071525!important}.esi-support--ticket{min-height:70vh;background:#06111f;color:#eef7ff}.esi-support__ticket-hero{padding:clamp(125px,14vw,190px) 20px 55px;background:radial-gradient(circle at 82% 10%,rgba(56,182,255,.2),transparent 35%),#071525;border-bottom:1px solid rgba(56,182,255,.25)}.esi-support__ticket-hero a{display:inline-block;margin-bottom:34px;color:#8bd2ff;text-decoration:none}.esi-support__ticket-hero h1{max-width:900px;margin:12px 0 20px;font-size:clamp(2rem,5vw,4rem);line-height:1;color:#fff}.esi-support__ticket-hero>div>div{display:flex;align-items:center;gap:18px;flex-wrap:wrap}.esi-support__ticket-hero small{color:#9db2c5}.esi-support__ticket-body{padding:48px 20px 90px;background:linear-gradient(180deg,#06111f,#030a12)}.esi-support__ticket-grid{display:grid;grid-template-columns:minmax(260px,.75fr) minmax(0,1.25fr);gap:24px;align-items:start}.esi-support__ticket-grid>.esi-support__panel{background:#0a1d30;border-color:rgba(56,182,255,.25);color:#dbe9f4}.esi-support__timeline{position:relative;margin-top:22px}.esi-support__timeline>div{display:grid;grid-template-columns:20px 1fr;gap:14px;padding-bottom:24px;position:relative}.esi-support__timeline>div:before{content:"";position:absolute;left:7px;top:12px;bottom:-2px;width:1px;background:rgba(56,182,255,.35)}.esi-support__timeline>div:last-child:before{display:none}.esi-support__timeline i{position:relative;z-index:1;width:15px;height:15px;margin-top:4px;border:3px solid #0a1d30;border-radius:50%;background:#38b6ff;box-shadow:0 0 0 1px #38b6ff}.esi-support__timeline section{padding:0 0 2px}.esi-support__timeline small{color:#7592aa}.esi-support__timeline strong{display:block;margin:5px 0;color:#fff}.esi-support__timeline p{margin:0;color:#bfd0de;line-height:1.6}.esi-support-admin__timeline{margin-top:24px;padding-top:18px;border-top:1px solid #d9e3eb}.esi-support-admin__timeline p{padding:12px;border-radius:10px;background:#f3f7fa}@media(max-width:760px){.esi-support__ticket-grid{grid-template-columns:1fr}.esi-support__history-list article{grid-template-columns:1fr}.esi-support__open-ticket{grid-column:auto}}